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Portfolio / Clover House
Clover House
- URN
- SC408313
- Provider
- Fenland Residential Ltd
- Region
- West Midlands
- Registered for
- 5 · 5 living there
- Manager
- TB
- Responsible individual
- GW
01 · Prepare, done
Done02 · Visit, done
10 Sept, announced · 11 areas sampled03 · Report, done
Written04 · Submit, done
Submitted · next visit due by 10 Oct
Timeline
Last visit 10 Sept · this month
- 10 Sept 2026Visit, announcedSubmitted to Ofsted
11 areas sampled · spoke with LP · files AW, JK
Read the report · Download the PDF · 1 concern
- 10 Sept
RaisedRecord and share the outcome of every complaint with the child within policy timescale
- 3 Sept
VerifiedBring all staff supervision back to monthly frequency
- 26 Aug
VerifiedAnalyse the pattern of Friday-evening missing episodes and update risk assessments accordingly
- 6 Aug 2026VisitSubmitted to Ofsted
19 areas sampled · spoke with LP, JK, MK, AW, RA · files LP
- 1 Aug
VerifiedComplete stock reconciliation for controlled drugs weekly
- 4 Jul 2026VisitSubmitted to Ofsted
13 areas sampled · spoke with AW, LP, JK, MK, RA · files LP
Read the report · Download the PDF · 2 concerns
- 4 Jul
RaisedAnalyse the pattern of Friday-evening missing episodes and update risk assessments accordingly
- 4 Jul
RaisedBring all staff supervision back to monthly frequency
- 2 Jul
VerifiedEnsure every physical intervention record is reviewed and signed by the manager within 72 hours
- 11 Jun
VerifiedAnalyse the pattern of Friday-evening missing episodes and update risk assessments accordingly
- 4 Jun 2026VisitSubmitted to Ofsted
15 areas sampled · spoke with RA, MK, AW · files MK
Read the report · Download the PDF · 1 concern
- 4 Jun
RaisedComplete stock reconciliation for controlled drugs weekly
- 15 May 2026VisitSubmitted to Ofsted
12 areas sampled · spoke with MK, LP, AW, RA · files MK, AW
Read the report · Download the PDF · 2 concerns
- 15 May
RaisedEnsure every physical intervention record is reviewed and signed by the manager within 72 hours
- 15 May
RaisedAnalyse the pattern of Friday-evening missing episodes and update risk assessments accordingly
- 3 May
VerifiedRepair the first-floor bathroom lock
- 14 Apr
Moved inAW
- 9 Apr 2026VisitSubmitted to Ofsted
10 areas sampled · spoke with MK · files MK
Read the report · Download the PDF · 1 concern
- 9 Apr
RaisedRecord and share the outcome of every complaint with the child within policy timescale
- 10 Mar 2026Visit, announcedSubmitted to Ofsted
10 areas sampled · spoke with MK, JK, LP, RA · files MK
Read the report · Download the PDF · 1 concern
- 10 Mar
RaisedRepair the first-floor bathroom lock
- 21 Feb
VerifiedBring all staff supervision back to monthly frequency
- 8 Feb 2026Visit, announcedSubmitted to Ofsted
8 areas sampled · spoke with JK · files MK, JK
Read the report · Download the PDF · 1 concern
- 8 Feb
RaisedAgree a written plan with the school to increase attendance to full time
- 7 Jan 2026VisitSubmitted to Ofsted
11 areas sampled · spoke with JK, LP, RA, MK · files JK, RA
Read the report · Download the PDF · 2 concerns
- 7 Jan
RaisedRecord and share the outcome of every complaint with the child within policy timescale
- 7 Jan
RaisedBring all staff supervision back to monthly frequency
- 3 Jan
VerifiedAgree a written plan with the school to increase attendance to full time
- 27 Dec
VerifiedRecord and share the outcome of every complaint with the child within policy timescale
- 6 Dec 2025Visit, announcedSubmitted to Ofsted
15 areas sampled · spoke with MK, RA, JK, LP · files LP
- 18 Nov
VerifiedAgree a written plan with the school to increase attendance to full time
- 13 Nov 2025VisitSubmitted to Ofsted
14 areas sampled · spoke with MK, RA, JK, LP · files LP
Read the report · Download the PDF · 2 concerns
- 13 Nov
RaisedRecord and share the outcome of every complaint with the child within policy timescale
- 13 Nov
RaisedAgree a written plan with the school to increase attendance to full time
- 8 Oct 2025VisitSubmitted to Ofsted
9 areas sampled · spoke with JK · files MK
Read the report · Download the PDF · 1 concern
- 8 Oct
RaisedAgree a written plan with the school to increase attendance to full time
Children living here
5
JKSince 12 MayMoved on?
LPSince 28 FebMoved on?
AWSince 14 AprMoved on?
RASince 11 JunMoved on?
MKSince 22 AugMoved on?
Open actions
4 · 3 overdue
Record and share the outcome of every complaint with the child within policy timescale
Evidence offeredOverdue since 21 JanOwner TBRaised 4 timesAgree a written plan with the school to increase attendance to full time
Evidence offeredOverdue since 8 MarOwner TBRaised 3 timesRecord and share the outcome of every complaint with the child within policy timescale
Evidence offeredOverdue since 7 MayOwner TBRaised 4 timesRecord and share the outcome of every complaint with the child within policy timescale
RaisedDue 8 OctOwner TBRaised 4 times
Coverage
3 past cadence
3 areas past cadence or never sampled.
- Activities, interests and time outside the homeNever sampled
- Safer recruitment files7 JanOverdue
- Visitors to the home6 DecOverdue
- Physical intervention and restraint10 SeptCurrent
- Missing from home episodes10 SeptCurrent
- Complaints10 SeptCurrent
All 26 areasShow fewer
- Sanctions and consequences10 SeptCurrent
- Safeguarding concerns and referrals10 SeptCurrent
- Regulation 40 notifications10 SeptCurrent
- Children's views10 SeptCurrent
- Children's case files and care plans10 SeptCurrent
- Individual risk assessments6 AugCurrent
- Medication management6 AugCurrent
- Education attendance and progress6 AugCurrent
- Health appointments and records6 AugCurrent
- Staff supervision6 AugCurrent
- Staff training and qualifications6 AugCurrent
- Key-work and one-to-one sessions4 JulCurrent
- Family time and contact6 AugCurrent
- Premises and environment10 SeptCurrent
- Fire safety10 SeptCurrent
- Health and safety checks10 SeptCurrent
- Online safety6 AugCurrent
- Children's meetings6 AugCurrent
- Statement of purpose4 JunCurrent
- Location risk assessment6 AugCurrent
Case files
5
- RASampled 7 Jan
- MKSampled 4 Jun
- LPSampled 6 Aug
- JKSampled 10 Sept
- AWSampled 10 Sept
Closed
10
- Bring all staff supervision back to monthly frequencyVerified
- Analyse the pattern of Friday-evening missing episodes and update risk assessments accordinglyVerified
- Complete stock reconciliation for controlled drugs weeklyVerified
- Analyse the pattern of Friday-evening missing episodes and update risk assessments accordinglyVerified
- Ensure every physical intervention record is reviewed and signed by the manager within 72 hoursVerified
- Repair the first-floor bathroom lockVerified
- Bring all staff supervision back to monthly frequencyVerified
- Agree a written plan with the school to increase attendance to full timeVerified
- Record and share the outcome of every complaint with the child within policy timescaleVerified
- Agree a written plan with the school to increase attendance to full timeVerified